Directed by Matthew O’Neill and Perri Peltz and based on Bloomberg News’ investigative reporting by Olivia Carville, Can’t Look Away exposes the real-world consequences of tech companies’ digital practices and widespread concerns over harmful algorithms.

Available to stream now on Jolt

Through emotional testimonies and high-stakes legal battles, the film explores the tension between corporate profit and child safety, highlighting systemic failures that leave young users vulnerable. As families seek justice, Can’t Look Away underscores the urgent need for industry reform and serves as both a wake-up call about the dangers of social media—and a call to action to protect future generations.

Download the official discussion guide designed to facilitate thoughtful conversations about the film’s key issues and help audiences explore ways to create meaningful change. It includes questions to prompt conversation and information and resources to help foster online safety, mental health awareness and community engagement.

● Learn about online safety best practices through organizations including:

⇨ Common Sense Media
⇨ The National Center for Missing & Exploited Children
⇨ Stop Sextortion

● If you or someone you know is struggling with suicidal thoughts, seek help immediately.

Resources for Immediate Support:

National Suicide Prevention Lifeline:
Call or text 988 for 24/7 confidential support.

Crisis Text Line:
Text HOME to 741741 to connect with a trained crisis counselor.

The Trevor Project (LGBTQ+ youth support):
Call 1-866-488-7386 or text START to 678678.

● If you suspect online exploitation or harassment, report it to the National Center for Missing & Exploited Children (NCMEC) or ⇨ CyberTipline.org

● Seek support from mental health professionals if social media is undermining your well-being. Consider exploring the Digital Addiction Treatment Center, which offers strategies to help families and individuals break free from harmful screen habits. ⇨ Find help

Interested in hosting a screening or conversation? Please fill out the form and we’ll be in touch.

For the past two years, Bloomberg senior reporter Olivia Carville has been investigating child safety in the digital world. Here are her stories.

Meta, Snap and TikTok declined to participate in this film. In response to questions about their child safety efforts, Snap and Meta provided the following written statements in September 2024. TikTok did not respond.

● Meta

“We know parents are worried about their teens having unsafe or inappropriate experiences online, and that’s why we’re significantly changing the Instagram experience for tens of millions of teens with new Teen Accounts. These accounts provide teens with built-in protections to automatically limit who’s contacting them and the content they’re seeing, and teens under 16 need a parent’s permission to change those settings. We’re also giving parents more oversight over their teens’ use of Instagram, with ways to see who their teens are chatting with and block them from using the app for more than 15 minutes a day, or for certain periods of time, like during school or at night.” —Meta Spokesperson

● Snap Inc.

“We are deeply committed to the fight against the fentanyl epidemic, and our hearts go out to the families who have suffered unimaginable losses. We have invested in dedicated safety teams and advanced technology to detect and remove illicit drug-related content, work extensively with law enforcement to help bring dealers to justice, and continue to raise awareness and evolve our service to help keep our community safe. Criminals have no place on Snapchat.” —Jacqueline Beauchere, Global Head of Platform Safety at Snap

For press inquiries, please reach out to the Bloomberg communications team.