Frontier, Foreign Airlines Ordered to Refund $600 Million
A Frontier Airlines Inc. plane is reflected in a puddle at Denver International Airport.
Photographer: Matthew Staver/BloombergThis article is for subscribers only.
Six airlines paid back more than $600 million in refunds to passengers because of major delays or canceled flights, the Transportation Department announced Monday as air travel has seen more disruption amid the pandemic.
The department, which said its enforcement actions on refunds led to hundreds of thousands of flyers getting money back, is also issuing more than $7 million in fines because of “extreme delays in providing refunds,” with some more than 100 days. The Office of Aviation Consumer Protection has now assessed the most civil penalties in a year in its history — and 2022 isn’t over yet.