Amazon’s Jassy Says AI Will Reduce Company’s Corporate Ranks

Amazon.com Inc. Chief Executive Officer Andy Jassy says he expects the company’s workforce to decline in the next few years as the retail and cloud-computing giant uses artificial intelligence to handle more tasks.

Generative AI and AI-powered software agents “should change the way our work is done,” Jassy said in an email to employees on Tuesday that laid out his thinking about how the emerging technology will transform the workplace.